Digital Workplace Solutions

The Digital Workplace revolutionizes traditional work environments into technology-driven spaces, enhancing overall productivity and collaboration. By integrating digital tools, it empowers employees to work seamlessly from anywhere, fostering flexibility, remote work, and improving efficiency.

• Accelerated Virtual Desktop: Users access virtualized desktop environments hosted remotely instead of on local devices, facilitating access to applications and data from anywhere. Centralized data centers ensure data safety, simplifies IT management, and is scalable for changing needs. GPU accelerated VDI meets graphics demands, enabling rapid provisioning of virtual workstations with a user experience rivaling physical PCs.
• PC as a Service (PCaaS) simplifies managing end user computer hardware needs. It operates on a subscription model covering devices, maintenance, updates, and support, ensuring access to up-to-date, well-maintained devices, reducing total cost of ownership. Moreover, it offers scalability, allowing organizations to easily adjust the number of devices as their needs evolve.
• Unified Endpoint Management (UEM) integrates various management tasks, including device provisioning, configuration, security enforcement, and application deployment, across different types of endpoints such as smartphones, tablets, laptops, and desktops. UEM solutions streamline device management processes, improve security posture, and enhance user productivity by providing centralized control and visibility over all endpoints from a unified console.
• Mobile Device Management (MDM) and Mobile Application Management (MAM): MDM is a security management solution that enables organizations to control, secure, and manage mobile devices such as smartphones and tablets. It involves configuring device settings, enforcing security policies, and remotely monitoring and managing devices, where as MAM focuses on managing and securing mobile applications rather than the entire device.
• Contact Centers/CCaaS play a vital role in driving customer satisfaction, operational efficiency, and business success by providing a scalable, centralized platform for delivering exceptional customer service and support, valuable data insights, and cost savings.  CCaaS is a cloud-based service that provides business with the tools such as CRM, IVR and ACD’s along with the infrastructure to manage their customer interactions. 

• Collaboration/Unified Communications as a Service (UCaaS) is a cloud-delivered unified communications model – owned, operated, maintained, and delivered by the provider -that supports six communications functions:

1. 1. Enterprise Telephony / Digital PBX
   2. Meetings (audio/video/web conferencing)
   3. Enhanced Voice Mail Services (email/eFAX)
   4. Instant Messaging and File Sharing
   5. Mobility – Work Anywhere
   6. Cloud Integrations/Directory Services

• Security – Users benefit from robust security measures, including Single Sign-On (SSO) for streamlined access, Identity Access Management (IAM) for centralized control, and automated provisioning for efficient management. Threat detection and prevention tools, encryption techniques, and Multi-Factor Authentication (MFA) bolster protection against cyber threats. Regular audits ensure compliance and mitigate risks.